Real people read every message. Stuck, planning something tender, or just want to say the song made your mom cry, we want to hear it.
We reply from a real human address, usually the same day.
We'll write back from info@songreels.ai within one business day. Check your spam folder too, just in case.
The questions people ask most often. If yours isn't here, the form's right above this.
Yes, you set all of it in the builder before you pay, reorder photos, swap clips, regenerate the song, or change the title. No need to write us.
Check the email we sent when it finished generating, subject line "Your gift is ready." If you can't find it, write us with the recipient's name and we'll dig it up.
Just send the word "delete" plus your email from this form, and we'll wipe everything within 24 hours. No questions asked.
Yes. Four original songs per gift, with lyrics written from your answers, their name, your memory, your inside jokes. No stock library, no templates.
Most gifts are ready in 8 to 12 minutes. We email you the moment yours is done, and the link works forever, so you can review it before sending, no rush.
You see everything before you pay. The free tier lets you preview a watermarked version, only upgrade if it's a "yes."
No. They tap the link and the gift plays. That's it. No signup, no app, no friction.